Camera app crashing on zoom after new Google Pixel 4 update
The Google Pixel 4 and Pixel 4 XL were released in 2019 as the company’s flagship devices. So far, users have mentioned problems such as a malfunctioning battery tracker and sudden shutdowns.
The Google Pixel 4 series recently obtained the Android December patch as well as a Google Camera app update, but the Camera upgrade appears to be causing a crashing issue while zooming.
A user reported: “My Pixel 4 camera app had been working fine, until uninstalled the latest update yesterday (07 Dec 2022). After the update, if I try to zoom in greater than 1x, the app immediately crashes. There was another update available today, which I install, but the problem persists.”
“I’m sorry if this has been mentioned before on the subreddit. But it appears that the latest update has broken the 2x zoom on the Pixel 4. Any word from Google about fixing this anytime soon?” another user posted.
Surprisingly, the issue shows just in the standard photo setting. The zoom appears to work properly in other settings like as Night Sight, Portrait, and even video recording.
Issue forwarded to Google developers + Potential workaround
A Product Expert stated that the problem has been escalated to Google developers and advised affected customers to provide feedback promptly via the Google Camera app.
The bug affects the Google Camera app version v126.96.36.1993702888.42. As a temporary fix, you can delete the Camera app updates by following these steps:
- Touch and hold the Camera app.
- At the top right, tap the Info icon.
- At the top right, tap the More icon.
- Tap Uninstall.
- Tap Uninstall updates, then Ok
After you do that, the zoom should operate properly, but you will lose access to the latest Google Camera features. If you wish to recover them, get the most recent edition that worked correctly and manually install it.
Transfer the APK file to your device (if you downloaded it from a different device), then choose it from your File Manager app to begin the upgrade process.