Tech and Science

Seven Ways Tech Improved Communication

Communication has changed remarkably over the past few decades due to technological advancements. A report by ITU states that as of 2022, a staggering 95% of the global population had access to mobile-cellular networks.

This omnipresence of technology has ushered in a new era of communication, drastically refining its speed, efficiency, and accessibility.

We can safely deduce that technology’s positive influence on communication is immense, from the ease of connecting with people across the globe to the emergence of robust virtual platforms facilitating efficient business communication.

1. Removing Geographical Barriers

The dawn of the digital era has decimated the constraints imposed by geography. Communication technology, as we see it today, enables us to reach out from one corner of the globe to another in seconds.

This phenomenal speed and reach have revolutionized our social interactions and deeply impacted the field of education. Traditional brick-and-mortar classrooms are no longer the sole places for learning. A more dynamic, flexible, and convenient form of education is emerging, facilitated by technology.

Within this transformative landscape, there’s a rising trend of students opting for online degrees. In particular, communication as a field of study has gained substantial traction in the online domain.

Numerous institutions have developed online programs, such as an online communications degree, to cater to this need. This program provides an enriching and flexible educational experience, allowing students to gain knowledge and skills conveniently.

Furthermore, it extends the opportunity to access diverse resources and materials that might not be available in a traditional classroom setting.

2. Social Media Networking

In the past decade, social media has emerged as a powerful tool for communication. It has fundamentally changed how we interact, express, and engage. Platforms like Facebook, Twitter, and Instagram are not just digital hangouts but integral to our lives.

We share joyful moments, express grievances, exchange ideas, or stay in touch with friends and family across the globe.

Social media also plays a pivotal role in fostering global discourse. Whether it’s a local community issue or an international crisis, people have the means to voice their opinions and engage with others. It breaks the boundaries of traditional communication, enabling us to connect with a vast audience and fostering a more inclusive conversation.

Social media’s profound influence on our communication dynamics will continue growing, exponentially shaping our societal interactions.

3. The Virtual Face-to-Face: Video Conferencing

Nothing beats the effectiveness of face-to-face communication, but what happens when physical proximity is impossible? Enter video conferencing technology. A remarkable testament to technological innovation, it enables us to mimic the experience of direct communication, irrespective of the miles that separate us.

Zoom, Microsoft Teams, and similar platforms bridge this physical gap, ushering in an era of global connectivity.

These tools play a critical role in the business world. Companies now operate across time zones, with teams scattered worldwide. Yet, thanks tovideo conferencing, they can collaborate as if they are in the same room.

Brainstorming sessions, project updates, or team bonding activities can occur virtually, creating an integrated workspace that defies geographical boundaries.

4. Bridging Linguistic Divides

The beauty of our world lies in its diversity, particularly the various languages we speak. Yet, this linguistic diversity can often pose a barrier to effective communication. But fear not, for technology comes to our rescue, minimizing these barriers like never before. Innovations like Google Translate have emerged as powerful tools, offering instant translation services across numerous languages.

Imagine the possibilities these tools unlock. A business professional can communicate effortlessly with a foreign partner. A student can delve into the rich world of international literature without getting lost in translation.

Tourists can navigate foreign lands without fear of linguistic confusion. In essence, technology is crafting a world where language ceases to be a hurdle, fostering a sense of global unity.

5. Enhanced Business Communication

As technology marches ahead, it’s leaving indelible footprints on business communication, driving its evolution and effectiveness. Customer Relationship Management (CRM) systems and data analytics tools deserve special mention among various technological advancements.

CRMs have changed how businesses interact with their customers. From tracking customer interactions to understanding their buying patterns, CRMs offer an array of insights that were unimaginable a few decades ago.

This information allows businesses to tailor their communication to meet customer needs and preferences.

Similarly, data analytics tools help businesses glean actionable insights from massive data sets. These insights refine customer communication strategies, making them more targeted, effective, and impactful.

6. Accessible Communication forthe Underprivileged

Technology’s strides in communication have been inclusive, addressing the needs of underprivileged individuals. Several innovative tools and applications have emerged, breaking down barriers and creating an environment where everyone can communicate effectively.

Here are a few transformative examples:

● Speech recognition software: These tools help people with motor impairments by translating speech into text, allowing them to communicate their thoughts and ideas efficiently.

● Text-to-speech applications: These apps read out written content for individuals with visual impairments, making digital resources accessible.

● Braille e-readers: These specialized devices convert digital texts into Braille, empowering visually impaired individuals to read independently.

Each of these technologies plays a crucial role in enabling accessible communication. They open new doors for differently-abled individuals, allowing them to engage with the world in meaningful and empowering ways.

7. Digital Marketing and Communication

Digital marketing has unleashed an array of strategies that enable businesses to connect with their audiences more effectively and personally. Email marketing, social media advertising, and content marketing have emerged as crucial avenues.

Email marketing allows businesses to send personalized messages to their customers, fostering a more direct and engaging conversation. It’s not just about promotional messages but also includes newsletters, updates, and more, adding value to the customer’s journey.

Meanwhile, social media advertising lets businesses tap into the immense potential of platforms where people spend considerable time. They can create targeted campaigns that resonate with their audience’s interests, enhancing engagement.

Conversely, content marketing focuses on creating valuable content that informs, entertains, or educates the audience, building brand credibility.


Technology has woven a web of interconnectivity, reshaping communication like never before. From social media networking to empowering differently-abled individuals, tech tools are closing gaps and fostering unity.

For businesses, digital marketing and online collaboration tools have opened new avenues of engagement. Our communication horizons expand as technology evolves, depicting an ever more interconnected and inclusive future.


About the author

Saman Iqbal

Saman is a law student. She enjoys writing about tech, politics and the world in general. She's an avid reader and writes fictional prose in her free time.

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