The UK’s record-breaking heat has resulted in cooling-related outages at Google Cloud and Oracle servers, perplexing customers who have never experienced such outages.
In an update, Google Cloud stated that a cooling-related failure in one of its buildings in the UK-based data centres had been resolved.
“This caused a partial failure of capacity in that zone, leading to VM (virtual machine) terminations and a loss of machines for a small set of our customers,” Google said late on Tuesday.
“Customers can launch virtual machines (VMs) in all zones of europe-west2. A small number of HDD backed Persistent Disk volumes are still experiencing impact and will exhibit IO errors,” the company said on Tuesday.
Oracle has issued a similar message to customers, blaming the outage on “unseasonal temperatures” in the United Kingdom.
“We have confirmed data centre cooling infrastructure has been restored and temperatures have returned to normal operating levels. All services and customer resources have been restored,” said Oracle.
“However, a subset of Oracle Integration Cloud resources continue to experience impact. Engineers are actively working to mitigate those remaining service resources,” the cloud major added.
Customers who use Oracle and Google Cloud services to host their websites experienced several connectivity issues as a result of the outages.
The UK officially reached 40 degrees Celsius on Tuesday, which the Met Office described as “virtually impossible” in an unaffected climate.
According to the BBC, the UK experienced its hottest-ever recorded temperature of 40.3 degrees Celsius in Coningsby, Lincolnshire.
According to the Met Office, over 34 locations broke the UK’s previous temperature record of 38.7 degrees Celsius set in 2019.
According to the report, the London Fire Brigade declared a major incident after a number of fires broke out in and around the capital.
