Verizon users are reporting issues with their mobile phones, citing problems such as “no signal” (SOS mode) and “complete blackout.” Additionally, Verizon internet customers have experienced slower-than-usual speeds.
A nationwide telecommunication outage on Monday morning affected tens of thousands of cellphone users.
Verizon customers were hit the hardest, followed by those with AT&T, T-Mobile, and US Cellular, according to Downdetector.com, which tracks real-time outages.
“We are not experiencing a nationwide outage. Our national network is operating normally. Down Detector is likely reflecting challenges our customers are having attempting to connect to users on another network,” AT&T said in a post on X, previously known as Twitter.
Phoenix saw some of the most significant disruptions, with over 2,000 Verizon outage reports. The surge in reports began around 6:30 a.m. and continued to grow through 8 a.m. Arizona time. Downdetector’s data showed more than 37,000 Verizon customers were impacted, along with hundreds from other carriers.
Some users also reported seeing an SOS icon instead of the usual network signal on their phones.
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