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AT&T, T-Mobile and Verizon phone, internet services down

AT&T, T-Mobile and Verizon phone, internet services down

Reports surfaced from AT&T, T-Mobile, Verizon, and other network users about a cellular service disruption in the United States, according to Down Detector, a website that monitors outages.

AT&T, T-Mobile, Verizon and other mobile services down

The data from Down detector indicated that the number of AT&T outage reports reached a peak of 31,931 around 4:30 a.m. ET. Additionally, over 800 service disruptions were reported for U.S. wireless carriers Verizon and T-Mobile on the platform.

Smaller providers such as Boost Mobile, Consumer Cellular, and Straight Talk also noted comparable outages.

Certain localities experienced problems with their 911 service, according to a CBS News report.

This outage is mostly said to be impacting Philadelphia, Chicago, Brooklyn, Houston, New York City, Dallas, Los Angeles, Spokane, San Ramon.

Phone on SOS mode?

If your phone displays “SOS” on the status bar, it means you lack cellular service and your device isn’t linked to a network. Even though Apple states you can still make emergency calls.

While the SOS indication may sound alarming, it doesn’t imply a national emergency or imminent danger. iPhone’s SOS feature activates when your cellular connection is lost, limiting you to making only emergency calls or texts. Owners of iPhone 13 or earlier models won’t see the SOS indicator; instead, they’ll notice a “No service” indication.


AT&T has not said what caused today’s nationwide outage.

However, Lee McKnight, an associate professor at Syracuse University’s School of Information Studies, said the most likely cause “is a cloud misconfiguration. Which is a fancy word for saying human error,” NBC News reported.

The FBI, the Department of Homeland Security and the Federal Communications Commission are investigating the outage.

Most outages appeared to be resolved by the afternoon, as per Downdetector data.


About the author

Brendan Taylor

Brendan Taylor was a TV news producer for 5 and a half years. He is an experienced writer. Brendan covers Breaking News at Insider Paper.

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