It looks like American Express’ system is down. Thousands of people across the country are reporting that they are unable to use their American Express cards.
Other users have reported that they are unable to contact the company’s customer service.
American Express has not issued a statement regarding the issue.
The Down Detector website, which tracks major online outages, reports that thousands of users have reported the outage via their platform, and a map shows that users from California to New York are experiencing problems.