According to multiple reports, users are experiencing an issue with their Google Pixel 7 Wi-Fi, as they report it disconnecting issues.
Reports of Google Pixel 7 Wi-Fi disconnecting
Some Google Pixel 7 users are experiencing issues with the quality of their Wi-Fi network. The most common problem is that the mobile device disconnects and reconnects to the network suddenly and without explanation.
It seems that the issue is not related to the standard Wi-Fi used, as some users have problems with their home 2.4GHz Wi-Fi but not with other locations.
“I have this problem with my home WiFi (2.4ghz), phone stays connected to WiFi, but it frequently loosing internet connection for about 5 to 10 seconds. Now I am testing 5ghz home WiFi and it seems to work without problems, also office and gym WiFi working good, and they are both 2.4,” a user wrote.
This suggests that there may be an unknown compatibility issue between the Google Pixel 7 and some routers, although this is currently unconfirmed speculation.
One person reported about the network issue and wifi connectivity drops in pixel 7 from India: “Usually network speed and connectivity drops even Wi-Fi. For example in a middle of online game or a teams call you can notice this every time. That there’s a sudden drop in network speeds and connectivity including Wi-Fi and gets back again in a minute and again repeats.”
Reports suggest that the problem occurs under high network loads, such as when downloading large files or watching high-resolution videos. This problem has also been observed on the Google Pixel 6 Pro.
The issue has been reported for at least five months, and it may be a hardware problem rather than a software problem.
Acknowledgment of the issue
Google initially acknowledged the issue in October 2022, and it was escalated again in February 2023, but there is still no estimated time for a fix.
In the meantime, there are a couple of potential workarounds, such as modifying the Wi-Fi band in router settings and changing the router firmware.
This supports the hypothesis that the Google Pixel 7 may have some incompatibility with the current software of some routers.