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Gmail down: Users see ‘address not found error’

gmail down

According to the latest reports, Gmail is down again, emails are not delivering to recipients and bouncing back. Users are seeing the following message when trying to send email:

“ rejected your message to the following email addresses”

Here’s what users get after sending an email from Outlook to Gmail email address:

The address you sent your message to wasn’t found at the destination domain. It might be misspelled or it might not exist. Try to fix the problem by doing one or more of the following:

  1. Send the message again, but before you do, delete and retype the address. If your email program automatically suggests an address to use, don’t select it.
  2. Clear the recipient AutoComplete cache in your email program by following the steps in this article: Status code 5.1.1. Then resend the message, but before you do, be sure to delete and retype the address.
  3. Contact the recipient by some other means (by phone, for example) to confirm you’re using the right address. Ask them if they’ve set up an email forwarding rule that could be forwarding your message to an incorrect address.

Google email service down again

“We’re aware of a problem with Gmail affecting a significant subset of users,” Google said on its website shortly before 3:30 p.m. CT. “The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behavior.”

DownDetector site shows a major spike in ‘reported problems’ around 3 PM EST. Most users report they are encountering problems when ‘receiving messages’.

A user on Twitter said, “Have just realised my POP3 accounts haven’t been working since Gmail went down yesterday. Thought my inbox had been a bit quiet…”

Another user tweeted, “A great indicator of how high unemployment is right now is how few of you are complaining about Gmail being down.”

Google is scheduled to issue an update around 6:00 p.m. (EST) with more details on when service will be restored.


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