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Amazon Echo Dot static and crackling sound issue reported

Amazon Echo Dot 4th Gen Static Noise Issue

Amazon Echo Dot is a more compact version of the original Amazon Echo. The smart speaker comes with a hockey puck shape. Currently, Amazon is selling two different versions of this speaker: The Amazon Echo Dot (3rd gen), and the Amazon Echo Dot (4th gen). The fourth generation of this smart speaker came out in 2020 and packs tons of amazing features. For instance, the product offers support for Amazon Alexa voice commands. Alexa can help you perform various tasks, such as making phone calls and playing music from different sources, including Amazon Music, Spotify, and Apple Music. As excellent as this smart speaker is, you need to understand that it’s not without its issues. The latest reports across social media platforms reveal that some Amazon Echo Dot 4th gen users are experiencing a static noise issue.

Amazon Echo Dot 4th Gen users report a static noise issue

According to the latest reports, some Amazon Echo Dot 4th Gen users now report a static/crackling noise issue. For now, it’s still unclear why the affected users are suddenly experiencing this sound quality issue. Let’s have a quick look at what the users are saying regarding the problem below:

According to this user, they have been using the Amazon Echo Dot 4th Gen smart speaker for almost a year without an issue. Suddenly, the speaker started misbehaving, providing a weird static noise.

You can also check here (1,2) for more complaints regarding the Echo Dot 4th Gen static noise issue. As earlier mentioned, the exact cause of the issue is still not clear. But some users suggested the problem has a lot to do with the motion-detecting feature of the smart speaker.

Is there any official fix yet?

For now, the Amazon team hasn’t yet dropped any fix to address the annoying Echo Dot 4th Gen sound issue. The good news, however, is that the team is aware of the issue and is already working on a fix for it, according to this post.

While you wait for the official fix, you might try out these workarounds, suggested by the Amazon team:

  • First, try to verify that you’re using the latest software version of the Alexa app.
  • Next, restart or power cycle your router and modem.
  • After fully restarting your router and modem, all you need is to restart your Alexa enabled device.

Amazon Echo Dot 4th Gen Static Noise Issue


About the author

Jike Eric

Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.

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