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Google Pixel Buds 2 Audio Cutout, Connectivity Issues: Fix Coming

Google Pixel Buds 2 Audio Cutout Connectivity Issues

A few months ago, Google released the Pixel Buds 2 wireless devices, introducing a host of enhancements and improvements over the 2017’s Pixel Buds. Unarguably, when it comes to reliability, you can always count on the wireless earbuds. However, they are not without their own issues. Recently, there were several complaints across different social media platforms that the devices were having connectivity, stability, and a few other issues. Interestingly, Google was able to quickly respond to them, providing the users with an update to address the issues. Although the fix worked and removed some of the issues on the Google Pixel Buds 2, it didn’t help to fix the audio cutouts or connectivity problem.

In this article, we’ll be discussing everything we know about the Google Pixel Buds 2, including the recent audio cutouts and the connectivity/stability issues.

Google Pixel Buds 2 Owners Report About Audio Cutouts

According to the latest reports, many Google Pixel Buds 2 users have now taken to various social media platforms, to complain about experiencing audio cutouts on the devices.

While the exact cause of the audio cutouts is still unclear, it seems it’s similar to the connectivity issues previously reported by many Google Pixel Buds 2. Let’s have a quick look at some of the complaints below:

According to a user on Google Support, he said the audio connectivity issue occurs every few minutes.

“Same issue here, first right goes off then left half of second after. Walking today I had massive issues with the connection, the sound cuts every 3 minutes or so.”

According to another Google Pixel Buds 2 user, he also complained about experiencing audio cutouts/connectivity issues on the devices. Furthermore, the user added that the issue started after the firmware 296 updates.

“Received my Pixel Buds earlier this week. No issues listening to music or podcasts, but effectively unusable for any voice-related use. And have experienced both complete dropout and continuous audio pops/interruptions on all platforms (Zoom, Teams, voice calls) from multiple devices… Firmware 296.”

Also, a particular user also complained of experiencing the audio cutout/connectivity issue only when he steps outside.

Have a look at the screenshot of the complaint below:

Google Pixel Buds 2 Audio Cutout


Google is working on a fix

A Gold Product expert, on the support forum, has responded to the audio cutouts/connectivity issues experienced by the users. Here’s what the response looks like below:

“I’ve just in the past day or two come across a few others mentioning audio problems occurring at this oddly-specific 1:50 interval. I know Google is working on a big update for next month which should address some of the connectivity/audio issues which have been reported so far. But I don’t know for sure if it’ll cover this particular incarnation of the problem.”

Looking at the response, it seems like Google will soon release an update to fix the audio cutouts/connectivity issues. What remains unknown is the specific audio cutout interval that the update will address.

For now, it’s still unclear when the company will release the fix. However, you can rest assured that we’ll keep you updated, as soon as we hear anything about the fix.

About the author

Jike Eric

Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.

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