Some Android users have recently been reporting that they are experiencing the ‘Something went wrong’ error while attempting to download or update apps from the Google Play Store.
The Google Play Store serves as the official app store for Android devices, and allows users to browse, download, and install various digital content such as apps, games, music, and movies.
Despite its usefulness, the Google Play Store can also encounter bugs and issues that trouble some users.
Reports of Google Play Store ‘Something went wrong’ error while updating apps
The error message that is currently affecting some users has been reported on various forums such as Reddit and Google’s Support communities. There are many discussion threads related to the ongoing issue.
Affected devices include some Google Pixel, Samsung Galaxy S23 Ultra, Samsung Galaxy S21 FE, and Moto G82 5G units. This issue has been causing frustration and concern among affected users.
“Apps can’t be updated anymore. When I go into my Google Play account on my phone to manually update my apps, it says, “Something went wrong. Try again.” I’ve never seen this happen before. How do I fix this?” reported one user.
“Play Store app update error. It’s been more than 24hrs since play store is not able to update apps or even show the installed app, keep showing “something went wrong” error. Did all, removed update, reinstalled latest one, clear data, cache, forced stop, reboot… All,” posted another user.
Potential workaround
Fortunately, a potential solution has been found for the Google Play Store error message issue.
It’s always frustrating when users encounter errors like this that prevent them from accessing the content they need.
The steps provided may be helpful for those experiencing this issue, and it’s always recommended to try troubleshooting steps like these before seeking further assistance.
1. Go to Settings, Apps, and then Google Play Store.
2. Click on the 3 dots on the top right and select ‘Uninstall updates’ when a notification asks to set Play Store to Factory Default.
3. Force update the app and let it run for some time in the background.
Hopefully, this solution works for those affected and they can continue using the Google Play Store as usual.
The issue has also been recently marked by Google as ‘Assigned’ in the official issue tracker. Therefore, the team is possibly aware of the persistent issue and working towards a solution.
