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LG OLED TV WiFi disconnecting for some users

LG OLED TV WiFi disconnecting for some users
Source: Video Screenshot

According to multiple reports, LG OLED TV users are recently experiencing issues with their WiFi connection as it keeps disconnecting automatically.

Due to their unlimited contrast ratio, per-pixel dimming for HDR, and other features, LG OLED TVs are a preferred option among TV users.

However, it appears that LG smart TV users have recently encountered a number of problems. For instance, the auto-dimming bug and the audio stuttering problem with Freeview HD channels were both previously highlighted.

Reports of LG OLED TV WiFi disconnecting

Social media is filled with complaints and reports of the LG TV WiFi issues. We have highlighted some below.

A user reported: “My LG TV will not connect to my wifi and I have tried all the usual things but no good. It works sometimes but then disconnects can anyone help.”

Another wrote: “Hey – I’ve gone through 2x Oleds (Bless Best Buy’s return policy) due to them randomly crapping out on the internet connection or buffering – Switched from LG to Sony Bravia Oled on 3rd TV and its a lot better but still disconnecting, especially on Hulu Live.”

A customer wrote: “I recently bought an LG C2 55″ from Costco. The tv was great on day 1 but from day 2 it suddenly started giving problems with WiFi. It randomly disconnects from the internet.”

Moreover, many affected users say that the support team has not helped them resolve the issues.

Users seem to have been experiencing this problem for several months and even though the TVs have received numerous software updates, these issues still exist today.

Due to this problem, LG users are unable to access certain content because their TVs are unable to connect to services like Netflix, Hulu, or YouTube. This has been really frustrating for people.

No official acknowledgment

Unfortunately, this problem has not yet received attention. However, one affected user suggests using ethernet rather than Wi-Fi to access the internet and moving the router closer to the TV as a workaround.

Users who are upset about the OLED TV Wi-Fi connection problem shouldn’t expect an official solution any time soon since LG has not yet commented on the problem.


About the author

Jike Eric

Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.

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