News Tech and Science

Realme X2 Pro, 6 Pro battery draining issue reported after update

Realme X2 Pro, 6 Pro battery draining issue

Realme, founded in 2018, has so far proven to be a strong competitor to some other mobile phone brands, especially Xiaomi. Interestingly, the brand releases most of its devices with some of the best Android features, at affordable prices. Still on that, the Realme X2 Pro and Realme 6 Pro, which are a few of the company’s products, come at fair prices, when you compare them to other smartphones in their price range. The Realme X2 Pro is the company’s high-end device, while the Realme 6 Pro comes at a mid-range price. They both come with lots of amazing features, including the Realme UI skin and running on Android 10. Both devices recently received the June update, including a few features and the June 2020 security patch. However, it looks like the update also introduces a battery draining issue on both devices.

Realme X2 Pro and Realme 6 Pro Battery Draining Issue

According to some Realme X2 Pro and Realme 6 Pro users, they started experiencing a battery draining issue, after receiving the June update.

The users took to the company’s official community forums to express their concerns about the battery draining issue. Let’s have a quick look at a few of the complaints so far below:

According to a Realme X2 Pro user, @skeshore, on the community forums, the user mentioned in his post that the battery draining issue started after receiving the June update.

“After June security patch updated… system’s battery is draining very faster…plz resolve this issue as soon as possible.”

According to another Realme X2 Pro user, he said: “The battery is over draining and showing wrong information on the screen, on time, and the last charge.”

Similarly, a Realme 6 Pro user also complained of experiencing the battery draining issue. Here’s what the user posted about the issue below:

“Less battery life and battery is getting over faster after the new update today please give a new update by solving it.”

Check out a couple of screenshots of Realme X2 Pro and Realme 6 Pro users complaining about the annoying battery draining issue below:

With several reports online (1,2,3,4), it looks like the battery draining issue is widespread and started after Realme rolled out the June 2020 update.

Any Fix Yet?

Everybody keeps pointing that the issue started after the June 2020 update. So far, it’s still unclear the exact cause of the battery draining issue.

According to a response to one of the complaints on Twitter, the company’s support in India couldn’t provide a meaningful workaround for the issue. Here’s what the post looks like below:

“We would like to inform you that even when you will keep the device on standby mode then it also consumes the battery of the device. As there are some features, which keep running like the signal, network connection, clock, and date & the time, etc.”

So far, we’re yet to hear from Realme as to a fix for the annoying issue. However, since a lot of Realme X2 Pro and Realme 6 Pro users are affected by the issue, I’m hopeful that the company will come with a fix pretty soon.

About the author

Jike Eric

Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.

Daily Newsletter