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iPhone 13 ‘pink screen’ issue affects Apple users

iphone 13 pink screen issue
Image: Video Screenshot

A so-called “pink screen” issue is affecting a small number of iPhone 13 units, with a brightly colored display and crashes that Apple support teams believe are caused by software rather than hardware.

iPhone 13 pink screen issue explained:

According to AppleInsider, a small number of users encountered a frustrating situation with their smartphones shortly after the release of the iPhone 13 and iPhone 13 Pro lines in late 2021.

According to the report, users iPhone 13 would lock up and display a pink screen.

Many examples of the phenomenon have been posted to Apple’s support forum, with the general symptoms being the pink display, freezes, and crashes.

According to the report, there is no indication of what is causing it for the users, but it appears to be a fixable situation.

Fix?

Some users claim that resetting the iPhone’s settings resolves the issue, while others claim that they contacted Apple and exchanged their handsets for a replacement.

According to a MyDrivers report about Chinese users experiencing the issue, it appears that Apple is aware of the issue’s existence.

According to reports, a customer service representative told a customer that the team had not received “relevant notices” that it was a hardware problem, but instead said it was a system issue.

Affected users should back up their data before performing a factory reset or updating to the latest version of iOS. If the problem persists, a hardware repair may be required.

About the author

Jike Eric

Jike Eric has completed his degree program in Chemical Engineering. Jike covers Business and Tech news on Insider Paper.




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